Quality and Audit Services

Quality and Audit Services

Businesses need a reliable claims process to manage costs and maintain compliance in an increasingly regulatory environment. Crawford Quality and Audit Services audit the entire claims process to ensure that it provides quality, consistency and measurable outcomes for our clients.

Services Include

  • On-site or remote audits
  • Comprehensive written report
  • Consultation and review of audit reports 
  • Custom follow-up services available 
  • Property, Workers Compensation, Liability and Vehicle Services audits


  • Extensive experience: All Crawford auditors have extensive experience in their fields, including many former claims management personnel and veteran adjusters. 
  • Dedicated team: Our auditors are completely dedicated to conducting quality audits and complete thousands of audits per year. 
  • Objective findings: As an independent third party, we are able to provide completely objective, reliable and credible reports


For more information, please contact:

James Campbell, ARM   
Asst. Vice President, Quality Assurance
T: 404.300.1508
F: 404.300.1525
M: 678.296.5916
E: James_Campbell@us.crawco.com 


"I am thrilled with the product you delivered."
Mark Splinter, CPCU, ARe, PFMM
President and CEO
Mutual of Wausau